Effective Date: [Insert Date]
GREYSTAR BIOTECH PRIVATE LIMITED ("Company", "Greystar Biotech", "we", "our", "us") is committed to protecting the privacy, confidentiality, and security of the information provided by users, customers, Independent Business Owners (IBOs), distributors, and visitors accessing our website, mobile application, products, and services.
This Privacy Policy explains how we collect, use, store, process, disclose, and protect your personal information in accordance with applicable laws of India, including the Digital Personal Data Protection Act, 2023, Information Technology Act, 2000, Direct Selling Rules, 2021, and other applicable regulations.
Company Name: GREYSTAR BIOTECH PRIVATE LIMITED
CIN: U47190BR2024PTC068150
Registered Office: DS1D, Ward No. 12, Village Post Begampur, Samastipur, Bihar, India - 848101
Email: support@greystarworld.in
By accessing, browsing, registering, purchasing products, becoming an Independent Business Owner (IBO), or using our website, mobile application, and services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
We may collect the following personal information:
We collect and process personal information for the following purposes:
We process personal information based on your consent, contractual obligations, legal compliance requirements, legitimate business interests, and any other lawful basis permitted under applicable laws.
To comply with regulatory requirements, anti-fraud measures, and business verification standards, users may be required to submit KYC documents including PAN Card, Aadhaar Card, Bank Passbook, Cancelled Cheque, Passport Size Photograph, and any other documents requested by the Company.
Submission of false, forged, misleading, expired, or unauthorized documents may result in suspension or permanent termination of the account without prior notice.
Our website may use cookies, pixels, web beacons, analytics tools, and similar technologies to improve user experience, analyze traffic, remember preferences, and enhance security.
Users may disable cookies through browser settings; however, certain features of the website may not function properly.
We may share information with:
We do not sell personal information to third parties for independent commercial purposes.
We implement reasonable administrative, technical, organizational, and physical safeguards to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, destruction, or cyber threats.
However, no method of electronic transmission or storage is completely secure and therefore we cannot guarantee absolute security.
Online payments may be processed through third-party payment gateway providers. We do not store complete debit card, credit card, UPI PIN, CVV, internet banking passwords, or sensitive financial credentials on our servers.
Personal information may be retained for as long as necessary to fulfill business, legal, contractual, accounting, tax, compliance, dispute resolution, and regulatory obligations.
Subject to applicable laws, users may have the right to:
Our services are intended only for individuals who are 18 years of age or older. We do not knowingly collect personal information from minors.
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, content, or security of such websites.
Where required for business operations, information may be processed through servers or service providers located outside India while maintaining reasonable safeguards.
This Privacy Policy shall be interpreted in accordance with the Consumer Protection (Direct Selling) Rules, 2021 and other applicable laws governing direct selling businesses in India.
The Company reserves the right to amend, modify, update, or replace this Privacy Policy at any time without prior notice. Updated versions shall become effective immediately upon publication.
For privacy-related concerns, complaints, or requests, users may contact the Company through the official customer support channels published on the website.
This Privacy Policy shall be governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of the competent courts located in Samastipur, Bihar.
GREYSTAR BIOTECH PRIVATE LIMITED
CIN: U47190BR2024PTC068150
Registered Office: DS1D, Ward No. 12, Village Post Begampur, Samastipur, Bihar - 848101
Email: support@greystarworld.in