Terms and Condition

Terms & Conditions - GREYSTAR BIOTECH PRIVATE LIMITED

Terms & Conditions

Effective Date: [Insert Effective Date]

Welcome to GREYSTAR BIOTECH PRIVATE LIMITED ("Company", "Greystar Biotech", "we", "our", or "us"). By accessing, browsing, registering, purchasing products, participating in our Direct Selling Program, becoming an Independent Business Owner ("IBO"), or using any services offered through our website, mobile application, or related platforms, you agree to be legally bound by these Terms & Conditions.

1. Company Information

Company Name: GREYSTAR BIOTECH PRIVATE LIMITED

CIN: U47190BR2024PTC068150

Registered Office: DS1D, Ward No. 12, Village Post Begampur, Samastipur, Bihar, India - 848101

Email: support@greystarworld.in

2. Eligibility

You must be at least 18 years of age and legally competent to enter into a binding contract under the laws of India. By registering on our platform, you represent and warrant that you meet these eligibility requirements.

The Company reserves the right to refuse registration, suspend, or terminate any account if false, misleading, or incomplete information is provided.

3. User Registration

To access certain services, users may be required to create an account and complete KYC verification.

You agree to:

  • Provide accurate and complete information.
  • Maintain confidentiality of login credentials.
  • Notify the Company immediately of unauthorized account access.
  • Accept responsibility for all activities performed through your account.

4. Independent Business Owner (IBO) Registration

The Company operates a product-based direct selling business model. Registration as an Independent Business Owner (IBO) does not create any employment, partnership, franchise, agency, or joint venture relationship with the Company.

IBOs operate independently and are solely responsible for complying with applicable laws, tax obligations, and ethical business practices.

5. Products and Services

All products displayed on the platform are subject to availability. Product descriptions, specifications, pricing, packaging, and offers may be modified at any time without prior notice.

The Company reserves the right to discontinue any product or service at its sole discretion.

6. Pricing and Payments

All prices displayed are subject to applicable taxes, shipping charges, handling fees, and government levies unless otherwise stated.

Payments may be accepted through:

  • UPI
  • Bank Transfer
  • Razorpay
  • Paytm
  • Other Approved Payment Methods

The Company reserves the right to reject, cancel, or verify any transaction for security, compliance, or fraud prevention purposes.

7. KYC Verification

The Company may require users and IBOs to submit KYC documents including:

  • Aadhaar Card
  • PAN Card
  • Passport Size Photograph
  • Cancelled Cheque
  • Bank Passbook
  • Additional Documents as Required

Failure to complete KYC verification may result in restrictions on commissions, withdrawals, purchases, or account operations.

8. Compensation Plan and Earnings Disclaimer

Participation in the Company's compensation plan does not guarantee any level of income, profit, commission, bonus, or financial success.

Earnings depend upon multiple factors including:

  • Personal Effort
  • Product Sales
  • Team Building Activities
  • Leadership Skills
  • Market Conditions
  • Customer Acquisition

The Company makes no representation or guarantee regarding future earnings.

9. Binary Plan and Business Structure

The Company may operate a Binary Compensation Plan and other promotional reward structures.

The compensation plan may be modified, suspended, updated, or withdrawn at any time as determined by the Company.

10. Commissions, Bonuses, and Incentives

Commissions, bonuses, rewards, incentives, and other payouts are subject to:

  • Company Policies
  • KYC Approval
  • Compliance Verification
  • Applicable Taxes
  • Fraud Prevention Checks

The Company reserves the right to withhold or reverse commissions obtained through fraud, manipulation, misrepresentation, duplicate accounts, or policy violations.

11. Withdrawals

Minimum withdrawal amount shall be INR 500 or such amount as may be updated by the Company.

Approved withdrawal requests may be processed within approximately seven (7) working days, subject to verification and operational requirements.

Applicable TDS, GST, statutory deductions, and administrative charges may be deducted before releasing payments.

An administrative charge of up to 10% may be applied where permitted under applicable policies.

12. Prohibited Activities

Users and IBOs shall not:

  • Make false income claims.
  • Misrepresent Company products.
  • Create fake accounts.
  • Use unauthorized marketing materials.
  • Engage in spam activities.
  • Violate intellectual property rights.
  • Upload malicious software.
  • Manipulate compensation systems.
  • Provide false KYC documents.

13. Intellectual Property Rights

All trademarks, logos, product names, software, content, graphics, designs, business plans, compensation plans, marketing materials, and intellectual property displayed on the platform are the exclusive property of GREYSTAR BIOTECH PRIVATE LIMITED or its licensors.

Unauthorized use, reproduction, modification, distribution, or publication is strictly prohibited.

14. Shipping and Delivery

Products are generally delivered within 3-7 working days or 5-10 working days depending on location, availability, courier performance, and operational circumstances.

The Company shall not be responsible for delays caused by courier services, natural disasters, government actions, strikes, pandemics, transportation issues, or force majeure events.

15. Return, Refund and Replacement

Customers may request returns, refunds, or replacements in accordance with the Company's Return Policy, Refund Policy, and Buyback Policy.

Products must generally be returned unused, unopened, and in original condition within the specified return period.

16. Suspension and Termination

The Company reserves the right to suspend, restrict, deactivate, or permanently terminate any account without prior notice if it determines that:

  • Fraud has occurred.
  • Policy violations have occurred.
  • False information has been submitted.
  • Illegal activities are suspected.
  • Direct Selling Rules are violated.

17. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from the use of the website, products, services, or compensation plan.

18. Indemnification

You agree to indemnify and hold harmless the Company, its directors, officers, employees, agents, affiliates, and partners from any claims, liabilities, damages, losses, costs, or expenses arising from your violation of these Terms & Conditions.

19. Third-Party Services

The website may contain links to third-party websites, payment gateways, courier services, and external platforms.

The Company shall not be responsible for third-party content, services, privacy practices, or business activities.

20. Modification of Terms

The Company reserves the right to modify, amend, update, replace, or discontinue these Terms & Conditions at any time without prior notice.

Continued use of the platform shall constitute acceptance of the revised Terms.

21. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

All disputes shall be subject to the exclusive jurisdiction of the competent courts located in Samastipur, Bihar.

22. Contact Information

GREYSTAR BIOTECH PRIVATE LIMITED

CIN: U47190BR2024PTC068150

Registered Office: DS1D, Ward No. 12, Village Post Begampur, Samastipur, Bihar - 848101

Email: support@greystarworld.in

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